The Steinway grand piano, featuring beautiful ivory key tops, had a heavy touch. Excessive friction in the action and the use of overly heavy hammers during a previous restoration contributed to this issue. Additionally, some bass strings produced ringing noises. Upon inspection, we found that the action frame, to which the hammers and underhammers are attached, was cracked. The piano's finish had also become bumpy due to sun exposure.
We replaced the bass strings and sourced a new action frame directly from the Steinway factory in Hamburg. The hammer heads, shanks, and underhammers were all replaced as well. Gijs Wilderom expertly polished the cabinet, restoring the piano's stunning appearance.
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